Before contacting them, items GetHuman-curtiswl may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-curtiswl's own words
Greendot sent me a card without my permission instead of putting my money on my card that i gave the info for they put it on a new card then theysent the new card * a address that i dont use anymore then i tried * send u my id * get my address changed and they told me i couldnt get my address changed cause my mail with my address and my id with my new address wasnt good enough it had * b a bill which is the stupidest thing ive ever heard of so anotger words u can change my card and my account without my permission but u cant change my address with my permission then now my tax money has been held up for over a week now waiting for a new card n the mail and i had * call the post office * tell them * hold my mail so i can get my card that probably still hasnt been sent yet so i tried * call greendote * c if it has been sent and when it was now i cant even talk * anyone now it puts me * an automated **** so i cant talk * someone so when i get my card i will pull my money off and cut the card up and never use ur greendote account again u just lost my business for good
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