I filed my taxes with TurboTax, on my final document* which I can provide to you if nee...

GetHuman2469585's customer service issue with Green Dot from March 2019

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The issue in GetHuman2469585's own words
I filed my taxes with TurboTax, on my final document* which I can provide to you if need be* of my proof of taxes it had a routing number and account number to a bank account With GreenDot. I have not yet received a card and I was told by TurboTax when I filed my taxes that I would get a paper check. The routing number and account number I can provide to you in order to find out where my card is or have a GreenDot account. I’m thinking that my federal return is through the GreenDot account and my state return is through the paper check, I would just like to find out where my green dot card is, if that is what I am receiving my tax return on or not. Thank you. My phone number is ***-***-**** that is the best way to contact me other than email at *****@***.com.
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Green Dot

Customer service issue
Reported by GetHuman2469585
Mar 13th, 2019 - 5 mons ago
I have an issue with Green Dot too
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Seen by 9 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2469585 started working on this issue
Mar 13th 9:36am
GetHuman2469585 indicated the issue is not fixed yet.
Mar 13th 9:37am