Before contacting them, items GetHuman2463774 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2463774's own words
I had my tax refund put on turbo tax card from green dot. I am a student who is trying to rebuild credit so I seen a add where I could get a green dot secured card. I deposited $*** in the account but then read some of the bad reviews and cancelled account * days later. It has been * days and I have not heard anything and the phone numbers won't let me through to find out anything. When I call turbo tax prepaid card they send me to a dept where I am placed on hold for * hours then hung up on. I am in process of contacting FDIC dept oig for assistance but they will only investigate the fraudulent bank and I need my money.
GetHuman2463774 did not yet indicate what Green Dot should do to make this right.
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