I had my tax refund put on turbo tax card from green dot. I am a student who is trying...

GetHuman2463774's customer service issue with Green Dot from March 2019

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The issue in GetHuman2463774's own words
I had my tax refund put on turbo tax card from green dot. I am a student who is trying to rebuild credit so I seen a add where I could get a green dot secured card. I deposited $*** in the account but then read some of the bad reviews and cancelled account * days later. It has been * days and I have not heard anything and the phone numbers won't let me through to find out anything. When I call turbo tax prepaid card they send me to a dept where I am placed on hold for * hours then hung up on. I am in process of contacting FDIC dept oig for assistance but they will only investigate the fraudulent bank and I need my money.
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Green Dot

Customer service issue
Reported by GetHuman2463774
Mar 12th, 2019 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 54353 others
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Timeline
GetHuman2463774 started working on this issue
Mar 12th 7:18pm
GetHuman2463774 shared this issue with friends on Facebook
Mar 12th 7:19pm