UNBLOCK ACCOUNT!

GetHuman-erinsax's customer service issue with Green Dot from March 2019

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The issue in GetHuman-erinsax's own words
My mother's account was blocked upon notification of her being deceased without any notification at ALL. They just took it upon themselves to block the account However she has funds in her vault that WAS NOT transferred back to her card and now we have no access too!.. I have tried every customer service line for the past SIX HOURS with NO LUCK. I want it fixed to have the account unblocked so we can transfer the funds from the vault! Please contact me ASAP!
I will NEVER recommend them.
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Green Dot

Customer service issue
Reported by GetHuman-erinsax
Mar 11th, 2019 - 5 mons ago
I have an issue with Green Dot too
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Seen by 18 customers so far
Similar issue to 54140 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-erinsax started working on this issue
Mar 11th 11:23pm