I purchased obe of your cards ints not the first account * I have had with you I was us...

GetHuman2345055's customer service issue with Green Dot from March 2019

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The issue in GetHuman2345055's own words
I purchased obe of your cards ints not the first account * I have had with you I was usi g my temporary card makeing deposits ECT makeing paymts on bills ....and awaiting mytax refund as ihave previously had refunds deposited to mycard in previous years as much as I like your service enough to return again trusting greendot with my irs refund for ****....but when it loaded you blocked my accoint wanting me TO prove who I am such it says I can upload a picture of my id but mine was stolen and I have to aquire birth cert. SS AND A NEW PICTURE ID...ALTHOUGH. I do have an online picture of my State Id In Ohio woukd rhis be satisfactory. I do hope so as I have numerous rhing to take csre of ...rebt purchase of a car money for my mom please work with me I am not a new customer
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Green Dot

Customer service issue
Reported by GetHuman2345055
Mar 1st, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman2345055 started working on this issue
Mar 1st 6:39am