I have a GoBank account and have been trying to contact customer support for hours. How...

GetHuman-jennnibo's customer service issue with Green Dot from February 2019

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The issue in GetHuman-jennnibo's own words
I have a GoBank account and have been trying to contact customer support for hours. However the robot keeps hanging up on me when it says it is transferring me to a representative. **This all stems from a misunderstanding on your companies end of things resulting in declined transactions that I suspect have locked my card. **I even tried logging into my account online and it gives a red warning about being unable to do so. **I have a large IRS refund amount in the account and need to get food and pay rent. Please help me resolve this issue ASAP**My phone number is ***-***-****
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Green Dot

Customer service issue
Reported by GetHuman-jennnibo
Feb 28th, 2019 - 3 mons ago
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Seen by 3 customers so far
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GetHuman-jennnibo started working on this issue
Feb 28th 7:20pm