Please help me I want to know what is going on with my money my friend send me some mon...

GetHuman2328568's customer service issue with Green Dot from February 2019

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The issue in GetHuman2328568's own words
Please help me I want to know what is going on with my money my friend send me some money I receive a text message from GreenDot that I had $**** I needed to confirm My email account which I did and is telling me that my car is not active but I already activated it and is not giving me my money I called GreenDot but they’re not answering the automatic Lee system keep on sending me to the same questions over and over again wont let me talk to a representative
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Green Dot

Customer service issue
Reported by GetHuman2328568
Feb 28th, 2019 - 3 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 49555 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2328568 started working on this issue
Feb 28th 7:01pm
GetHuman2328568 indicated the issue is not fixed yet.
Feb 28th 7:02pm