I have tried your "support" line over ** times in the past day. Let me say it has been...

GetHuman-ghatcher's customer service issue with Green Dot from February 2019

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The issue in GetHuman-ghatcher's own words
I have tried your "support" line over ** times in the past day. Let me say it has been NO help at all. All I want is to speak to an actual person and for whatever reason it WILL NOT connect me. It repeatedly hangs up on me. I forgot what pin I used and all I want to do is change it. I'm losing my patience with this company over such a small issue. I can't get my money off this card without that pin. It would be different if your support line actually helped. Every time I select the change pin option it tells me to log into the website. The website says for security reasons it can't provide my pin to change my pin so log into the app. The app has no option to change pin. Something that should've taken ** minutes to fix is still unresolved. The fact that I'm having to use a *rd party to try and contact you is ridiculous. Please contact me with a solution.
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Green Dot

Customer service issue
Reported by GetHuman-ghatcher
Feb 28th, 2019 - 3 mons ago
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GetHuman-ghatcher started working on this issue
Feb 28th 5:01pm