Got a new card to get my tax return on this year had a bunch of problems just to get it...

GetHuman-megancly's customer service issue with Green Dot from February 2019

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The issue in GetHuman-megancly's own words
Got a new card to get my tax return on this year had a bunch of problems just to get it activate so once I figured that out my money isn't on my card thinking they weren't open last night I wait til *am this morning to try and call them back haha well now I can't even though to talk to a real person my mom who flied the same day I did got hers back the same day I was suppose to and had no problem activating her card can't get through to talk to someone either also already talked to the irs and they said it was sent to my card we checked the numbers I guess green dot will just hold our money and refuse to allow customers to call and ask where it is good job green dot dropped the ball again
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Green Dot

Customer service issue
Reported by GetHuman-megancly
Feb 28th, 2019 - 3 mons ago
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GetHuman-megancly started working on this issue
Feb 28th 1:17pm