Before contacting them, items GetHuman-anynezya may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-anynezya's own words
I've been locked out my card for a week. I'm a new customer and very upset. I had my whole check deposited onto my card and Everytime I call to speak to someone I get a recorded message saying email documents. Which I emailed several times with no response. And the couple times I didnt get the automated message to email documents I was on hold hours. I have bills that are do and need my money to survive. I can't believe u treat your customers like this and I'm very dis satisfied with your service. My name is Zambria Odeboju and I can't believe the nerve of your company.
GetHuman-anynezya did not yet indicate what Green Dot should do to make this right.
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