I put $** on a MoneyPak prepaid reload and it had me go through the registration upload...

GetHuman-shrider's customer service issue with Green Dot from February 2019

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-shrider's own words
I put $** on a MoneyPak prepaid reload and it had me go through the registration upload my ID and it accepted my upload and then I got to email saying that it got denied and I could get a refund for my money within a week or two when I need to use the money by tomorrow and then every time I called which is about ** X all I got was the recording and then when I press * to talk to customer service it just hung up on me
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Green Dot

Customer service issue
Reported by GetHuman-shrider
Feb 28th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-shrider started working on this issue
Feb 28th 6:43am