Before contacting them, items GetHuman2322291 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2322291's own words
I NEED HELP PLEASE! MY TAXES WENT ON THIS MORNING I MADE * PURCHASES FOR *** DOLLARS THERE WAS *** DEPOSITED. NOW WHEN I CALL TO CHECK CARD IT SAYS INVALID CARD. WHEN I PUT IN SOCIAL SECURITY NUMBER IT SAYS INVALID I AM DISABLED AND NEED THIS MONEY BADLY. I WAS SUPPOSED TO SIGN LOAN FOR CAR BUT I HAD TO PUT *** DOWN. NOW I OWE EVERYONE! SORRY ABOUT CAPS. I HAVE BEEN TRYING ALL DAY TO CONTACT YOU. ASAP RESPONSE PLEASE. I WAITED * WEEKS FOR MONEY AND BORROWED NOW I NWED TO PAY. PLEASE PLEASE CALL ME AT *** *** ****. THANK YOU AHEAD.
GetHuman2322291 did not yet indicate what Green Dot should do to make this right.
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