Before contacting them, items GetHuman-kearlash may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-kearlash's own words
I cannot use my card my PIN number I do not have my old phone and phone number I do not have I tried to get online and it will not let me enter my account because I do not have my old phone which has my email address and password which is my old one that you guys have on file I have a new one the one I just sent I'm trying to get my tax returns off my card and it will not let me trying to start my pain over or make a new one it will not let me customer service do not have any
GetHuman-kearlash did not yet indicate what Green Dot should do to make this right.
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