The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman2321092's own words
I have been calling your Customer Service number for over * hours this money, have been on hold for over ** min. , then the call drops. My money is being help hostage on MoneyPak cards. My rent us overdue and I'm facing a eviction because I cant seem to be able to get the money off the cards onto the Green Dot Visa. Online isn't working and no one is answering the phone. I'm getting ready to file a police report and file small claims. This is rediculous
GetHuman2321092 did not yet indicate what Green Dot should do to make this right.
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