My name is Tracey Mathis-Bell My card has been blocked , and I have sent in my document...

GetHuman2319312's customer service issue with Green Dot from February 2019

2 views
 | 
48098 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman2319312's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2319312's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2319312 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2319312's own words
My name is Tracey Mathis-Bell My card has been blocked , and I have sent in my documentation to *****@***.com. I haven't heard anything from this company. I have a remaining balance on this card and I need to get my money off of that card. A live represented stated that once I email my identification they will issue me a check for my remaining balance. I have two cards with this company it the gold green dot card not the white cash back card
GetHuman2319312 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2319312 fixed the problem
We are waiting for GetHuman2319312 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2319312 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2319312
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 48098 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2319312 started working on this issue
Feb 27th 6:58pm