Before contacting them, items GetHuman2319312 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2319312's own words
My name is Tracey Mathis-Bell My card has been blocked , and I have sent in my documentation to *****@***.com. I haven't heard anything from this company. I have a remaining balance on this card and I need to get my money off of that card. A live represented stated that once I email my identification they will issue me a check for my remaining balance. I have two cards with this company it the gold green dot card not the white cash back card
GetHuman2319312 did not yet indicate what Green Dot should do to make this right.
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