The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman2233282's own words
Purchased moneypak card * ***************@ RiteAid store******, *gave the *s to my niece,*When she tried to load it, the $** was not available, I want to know the time, the money was taken off,*because I know what time,*She tried to get the funds.*Please, return my call asap, because she didn't*Get the money, I got another moneypak $** card and she got it, so I want my money back on *The card * listed above.****-***-**** is my phone number. Thank You.
GetHuman2233282 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2233282 fixed the problem
We are waiting for GetHuman2233282 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.