You searched for "I have been trying to close my account. I talked to someone who told...

GetHuman-vkinniki's customer service issue with Green Dot from February 2019

6 views
 | 
44442 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-vkinniki's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vkinniki's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-vkinniki may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-vkinniki's own words
You searched for "I have been trying to close my account. I talked to someone who told me to pay the charges that had accrued on the account. I did that plus pain the service charge plus the extra I had to deposit because I couldn’t deposit less than $**.**. I expected to see a closed account but I checked and of course I have a positive balance since I had to deposit more than I owed and now I assume I’ll get another months service charge! What does it take to close an account with you immediately. Is the Better Bussiness Bureau the next step?"
GetHuman-vkinniki did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-vkinniki fixed the problem
We are waiting for GetHuman-vkinniki to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vkinniki fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-vkinniki
Feb 18th, 2019 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 6 customers so far
Similar issue to 44442 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vkinniki started working on this issue
Feb 18th 1:38am