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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-vkinniki's own words
You searched for "I have been trying to close my account. I talked to someone who told me to pay the charges that had accrued on the account. I did that plus pain the service charge plus the extra I had to deposit because I couldn’t deposit less than $**.**. I expected to see a closed account but I checked and of course I have a positive balance since I had to deposit more than I owed and now I assume I’ll get another months service charge! What does it take to close an account with you immediately. Is the Better Bussiness Bureau the next step?"
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