This is Cary Lovell I made * online transactions with moneygram sending money on feb...

GetHuman2228682's customer service issue with Green Dot from February 2019

1 view
44394 similar
0 following
Help with my Green Dot issue
First: share to improve GetHuman2228682's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2228682's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman2228682's own words
This is Cary Lovell I made * online transactions with moneygram sending money on feb,**,****. They have canceled my transaction and still have not deposited my money back into my account. The first transaction was $***.** with the sending charge $***.** sent to Wendy dominy. reference number ******** and the second transaction was $**.** with the sending charge $**.** total sent to terri sellers reference number ********. I used my turbo card account with my tax cash advance with my temporary card info. My account number is **** **** **** and routing number is *** *** ***. I have spoke with there costumer service and it's aggravating dealing with them. Is there any way you may be able to go ahead and give me access to the money they have a hold on total of ***.** my taxes have been accepted on feb,**,**** and should be deposited no longer than feb,**,****. Also moneygram will be depositing my money soon, if you could help me resolve this issue it will be greatly appreciated. *Thank you,* CARY LOVELL
GetHuman2228682 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2228682 fixed the problem
We are waiting for GetHuman2228682 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
How do I let GreenDot know about a missing payment?How do I activate my Green Dot card?How do I recover my GreenDot account?Why is my GreenDot prepaid card not working?
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2228682 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2228682
Feb 17th, 2019 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 44394 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman2228682 started working on this issue
Feb 17th 8:20pm