I filed my taxes using my payroll direct deposit form at information and the account nu...

GetHuman2227869's customer service issue with Green Dot from February 2019

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The issue in GetHuman2227869's own words
I filed my taxes using my payroll direct deposit form at information and the account number that is on the form that came with my card is not the same account number that my app is saying that it is and I want to ensure that the money is going to go to my account and not somebody else's the counting number I filed with is ****** *** *** ***** and the account number on the app says **** ***** *** numbers and them aren't even the same length of numbers so did I file with the correct account number or what is going on here please help me
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Green Dot

Customer service issue
Reported by GetHuman2227869
Feb 17th, 2019 - 9 mos ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2227869 started working on this issue
Feb 17th 5:39pm