I need my deposit from a hotel released back into my account..*The hotel has for sure a...

GetHuman-kileygom's customer service issue with Green Dot from February 2019

3 views
 | 
44219 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-kileygom's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kileygom may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-kileygom's own words
I need my deposit from a hotel released back into my account..*The hotel has for sure already released my funds but now u guys are holding it and first tried to tell me that the hotel still had a hold on it I have been on the phone with you guys and the hotel all morning. The hotel even asked for a fax number to send y'all something stating they released the funds already and I'm being told theres no fax number for them to do that. *But the last time this happened an operator of green for said they would go ahead and release the deposit but if they end up charging it then y'all would charge that back out of my account and now I'm being told that isn't even possible. So how bout you tell me what you would like me to do besides to wait **-** days to get my money back cause this is ******* rediculious..**I just need a fax number or an email mail for the hotel to send you something stating they are not keeping my deposit or to make it easier you guys just need to release my funds of that ** dollar deposit from sands regency back on to my account!!!!!********
GetHuman-kileygom did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-kileygom fixed the problem
We are waiting for GetHuman-kileygom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kileygom fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-kileygom
Feb 16th, 2019 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 44219 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kileygom started working on this issue
Feb 16th 9:17pm
GetHuman-kileygom shared this issue with friends on Facebook
Feb 16th 9:17pm