I've been calling and trying to get information on my account with y'all and too see ab...

GetHuman-breadbea's customer service issue with Green Dot from February 2019

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The issue in GetHuman-breadbea's own words
I've been calling and trying to get information on my account with y'all and too see about my card that never came in the mail finally got someone on the phone after two days she didn't even want to handle my situation but told me they'll keep sending out card till it comes long as I call and tell them I haven't received a card from February *-** I waited on my first card now I'm waiting on another card by ** of February from employee ***** her name Gemma I need a card I have kids to take care my number ********** to fixed call and let me know what's going on send a card out to the correct address or send my money back to Jackson Hewitt with a notice to contact me
Sending a card out my number ********** when fixed call and let me know what's going on send a card out to the correct address or send my money back to Jackson Hewitt with a notice to contact me
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Green Dot

Customer service issue
Reported by GetHuman-breadbea
Feb 16th, 2019 - 8 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-breadbea started working on this issue
Feb 16th 12:25am
GetHuman-breadbea indicated the issue is not fixed yet.
Feb 16th 12:26am