My daughter got a green dot gift card for Christmas. I called to activate. They said be...

GetHuman2218288's customer service issue with Green Dot from February 2019

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The issue in GetHuman2218288's own words
My daughter got a green dot gift card for Christmas. I called to activate. They said because she is a minor they could not activate and canceled the card. Said we would get a check in the mail for the amount on the card. It is now February and still have not received the check. Where is the $? Now when I call and put the card in for in it says card can’t be found. Please contact me with a solution. Amount was $**.
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Green Dot

Customer service issue
Reported by GetHuman2218288
Feb 15th, 2019 - 8 mons ago
I have an issue with Green Dot too
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Timeline
GetHuman2218288 started working on this issue
Feb 15th 11:10pm