I have a GreenDot card and the app loaded to my phone. I attempted to log in Feb. **th...

GetHuman-merielhw's customer service issue with Green Dot from February 2019

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The issue in GetHuman-merielhw's own words
I have a GreenDot card and the app loaded to my phone. I attempted to log in Feb. **th and it popped up a notification stating that my account has been blocked and is pending further review. and now it is telling me that my account has been closed. That i can view my past transactions at GreenDot.com. I called the customer service number on the back of the card and entered the last * of my card number as well as my SSN and the automated call stated my account was closed and that i would not be able to use GreenDot again. I want to know why and I would also like a check issued to me in the amount of my balance previous to my account being closed. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman-merielhw
Feb 15th, 2019 - 8 mons ago
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Seen by 4 customers so far
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GetHuman-merielhw started working on this issue
Feb 15th 4:13pm