My name is Shirley Griffin and my phone * is ***-***-**** and I purchased a green dot m...

GetHuman2210227's customer service issue with Green Dot from February 2019

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The issue in GetHuman2210227's own words
My name is Shirley Griffin and my phone * is ***-***-**** and I purchased a green dot moneypak card for $***.** and can't get my money from it. I have tried the same card that I have put other green dot money on and it wouldn't go on the card. I have called and you were supposed to send me the refund. I havn't received it. I need to talk to a live person but can't get to one. help me get my money back. Thanks.
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Green Dot

Customer service issue
Reported by GetHuman2210227
Feb 14th, 2019 - 8 mons ago
I have an issue with Green Dot too
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2210227 started working on this issue
Feb 14th 10:52pm
GetHuman2210227 indicated the issue is not fixed yet.
Feb 14th 10:53pm