I took a picture of my payroll check to have it deoposited on the card. The app said it...

GetHuman2346329's customer service issue with Green Dot from March 2019

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The issue in GetHuman2346329's own words
I took a picture of my payroll check to have it deoposited on the card. The app said it would take up to ** mins but after I took the pictures it then said “pending” and the estimated date the funds would be available is March *th, ****. That’s a whole week. I can’t wait that long to pay my bills. Can green for cancel the pending transaction so I can take the check to a bank to cash it today please.
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Green Dot

Customer service issue
Reported by GetHuman2346329
Mar 1st, 2019 - 3 mons ago
I have an issue with Green Dot too
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Similar issue to 49909 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2346329 started working on this issue
Mar 1st 1:20pm
GetHuman2346329 indicated the issue is not fixed yet.
Mar 1st 1:21pm