Before contacting them, items GetHuman2346172 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2346172's own words
I filled my taxes with turbo tax, i was supposed to recieve a card in the mail that my taxes are going to come on but i havent recieved it yet. I had to verify my identity with the irs, now when i call green dot it says my account is blocked that i have to send a copy of my id to greendot.com*documentupload... when i go on line it wont load the page to continue to upload the id, and i can't get customer service on the phone.
GetHuman2346172 did not yet indicate what Green Dot should do to make this right.
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