I set my card up online and set my pin but it does not work I was able to use the card...

GetHuman-kasielan's customer service issue with Green Dot from February 2019

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The issue in GetHuman-kasielan's own words
I set my card up online and set my pin but it does not work I was able to use the card one time I can log onto my account online but when trying to log onto the app it says to log into my online account so I can’t reset pin without accessing the app and I can’t seem to get anyone on the phone and now my card won’t work credit or debit this is crazy I need access to my money please help me **********
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Green Dot

Customer service issue
Reported by GetHuman-kasielan
Feb 7th, 2019 - 3 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman-kasielan started working on this issue
Feb 7th 10:09pm