I bought a card and put ** dollars and some cents and when it came in the mail it said...

GetHuman-mrsacos's customer service issue with Green Dot from February 2019

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The issue in GetHuman-mrsacos's own words
I bought a card and put ** dollars and some cents and when it came in the mail it said the balance was zero I went back to the store where I purchased the card and she called the customer service number she had and they said the card had the ** dollars and some cents and that the card was activated cause I had registered and activated the card even when it came in the mail I gave it a pin and everything and it said it was active but the money is not on the card I can’t get a refund cause the card is non refundable i guess but if I do not get the money on the card I will be sueing an my lawyers will be contacting the green dot company I’ve never had this happen to me out of all the times I’ve purchased a prepaid card and I’m very upset green dot is trying to ***** me over I have the receipt from when I purchased the card and how much I loaded on to it please contact me back or you’ll be hearing from my lawyers thank you.
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Green Dot

Customer service issue
Reported by GetHuman-mrsacos
Feb 6th, 2019 - 3 mons ago
I have an issue with Green Dot too
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GetHuman-mrsacos started working on this issue
Feb 6th 6:55am