I have a greendot pre-paid vise card linked to my PayPal account, however, the pre-paid...

GetHuman2046241's customer service issue with Green Dot from January 2019

2 views
 | 
39274 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman2046241's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2046241's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2046241 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2046241's own words
I have a greendot pre-paid vise card linked to my PayPal account, however, the pre-paid card and account is no longer active, hasn't been for at least a year. My issue, I accidentally transferred $**.** from my PayPal balance to the green dot card ending in ****. This was all the money I have to my name until Feb.* *PayPal cannot stop the transfer as it shows in their system the transaction is "complete"*And green dot so far is of no use, because you MUST enter a s.s.n. or card number to even SPEAK with anyone.
GetHuman2046241 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2046241 fixed the problem
We are waiting for GetHuman2046241 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2046241 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2046241
Jan 26th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 39274 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2046241 started working on this issue
Jan 26th 9:20pm