I have a greendot pre-paid vise card linked to my PayPal account, however, the pre-paid...

GetHuman2046241's customer service issue with Green Dot from January 2019

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The issue in GetHuman2046241's own words
I have a greendot pre-paid vise card linked to my PayPal account, however, the pre-paid card and account is no longer active, hasn't been for at least a year. My issue, I accidentally transferred $**.** from my PayPal balance to the green dot card ending in ****. This was all the money I have to my name until Feb.* *PayPal cannot stop the transfer as it shows in their system the transaction is "complete"*And green dot so far is of no use, because you MUST enter a s.s.n. or card number to even SPEAK with anyone.
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Green Dot

Customer service issue
Reported by GetHuman2046241
Jan 26th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
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GetHuman2046241 started working on this issue
Jan 26th 9:20pm