Im out of state working and my personal bank account had issues receiving direct deposi...

GetHuman-arking's customer service issue with Green Dot from January 2019

Help with my Green Dot issue
The issue in GetHuman-arking's own words
Im out of state working and my personal bank account had issues receiving direct deposits this week, so I got a green dot card instead to receive my money this week. Now, I'm not at home to get the actual card with my name on it so my account is now blocked and I can't access my money at all until I get home to get my other card and activate it. I'm thousands of miles away from home with no money at all, so I cant even get home to get the card to activate it or extend my stay at the hotel I'm staying at for work bc now I have no money that I can access, all because I'm blocked because I cant get home. All I have it the green dot card that I purchased from the store and i cant even use it. I need my money that ya'll have, how can I access it without going home to get the card yall sent me to activate?
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Green Dot

Customer service issue
Reported by GetHuman-arking
Jan 25th, 2019 - 3 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 38871 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-arking started working on this issue
Jan 25th 2:00pm
GetHuman-arking indicated the issue is not fixed yet.
Jan 25th 2:00pm