I bought a Walmart Visa Gift Card at my local Walmart store, (Bonham, Tx) and it was lo...

GetHuman2030843's customer service issue with Green Dot from January 2019

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The issue in GetHuman2030843's own words
I bought a Walmart Visa Gift Card at my local Walmart store, (Bonham, Tx) and it was lost*stolen and I would like for you to cancel this card and issue me a new one* however, whenever, I call your customer service*support number* I am asked for my card number, or (if I don't know it) my social security number, zip code, and my * digit birthdate* but, when I enter this information* the voice tells me that this is incorrect information and they can't locate my card number.*So, if you can locate my card number, cancel it, and reissue me a new one, I would greatly, appreciate it* since, I have money on it, now, (due to money from purchases, has been refunded back onto this card).*Here is my personal information:*Name: Powell Sinclair.*SSN: ***-**-****.*Zip Code: *****.*My date of Birth: ********** (December **, ****)*The last * digits of my card number is: Visa ****.*My mailing address is: **** E *th street, Apt. ***, Bonham, Texas ******My phone number is: ***-***-****.*My Email address is: *****@***.com.**If you need more information than what I have provided* please, call me, or email me with what information is needed, in order to fulfill this request.*I appreciate your support and help in this matter.**Yours truly,**Powell Sinclair
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Green Dot

Customer service issue
Reported by GetHuman2030843
Jan 24th, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 7 customers so far
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GetHuman2030843 started working on this issue
Jan 24th 4:47pm