I purchased a Green Dot card on December **, ****. I had the cashier at Walmart add...

GetHuman-asmithst's customer service issue with Green Dot from January 2019

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The issue in GetHuman-asmithst's own words
I purchased a Green Dot card on December **, ****. I had the cashier at Walmart add $**.** to the card. When I got home and activated the card there was an option to set up a bank account thru Green Dot. I was kind of confused on which I should do, so I did both, activated the card and set up an account. I received a new card with my name on it. I downloaded the app and haven't seen a dime of the $**.** I added to the initial card I bought at Wal-Mart. *I am sending the account number on the card I purchased at Wal-Mart *st.**Green Dot card * **** **** **** ****. Vali thru *****. The three digits on the back of the card are ***.**The acct * for the card I received with my name on it follows.*Card * **** **** **** *****Valid thru *****. The three digits on the back of the card are ***. The name on the card is Aimee Straley.*I would like my $**.** to be refunded. I needed to use that $**.** in December, ****. I no longer wish to have a Green Dot card. It was very frustrating that the $**.** seemed to have just disappeared. That was my money...not a gift for Green Dot.*Please find the $**.** and send it back to me or apply it to the card. I will be anticipating your reply.******@***.com*Or****-***-****.*Thank you for your prompt attention.*Aimee Straley

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Green Dot

Customer service issue
Reported by GetHuman-asmithst
Jan 24th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 38454 others
0 customers following this

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GetHuman-asmithst started working on this issue
Jan 24th, 2019 5:27am
GetHuman-asmithst shared this issue with friends on Facebook
Jan 24th, 2019 5:28am
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Jan 24th, 2019 5:34am

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