Your company has locked my card with my paycheck on it because you stated that I could...

GetHuman2026004's customer service issue with Green Dot from January 2019

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The issue in GetHuman2026004's own words
Your company has locked my card with my paycheck on it because you stated that I could not verify my birthday on the account. I sent a copy of my drivers license to *****@***.com and still no response. I have called several times and I cannot get through to anyone, you have it blocked where I cannot do that either. The voice message keeps saying that I am blocked and to send the requested documents, which I was never told what they were, that is why I emailed my drivers license immediately. I desperately need access to my paycheck. I do not have any money to get back and forth to work or to pay my bills. Please help me. My phone number is ***-***-****.**Thank you,*Melinda Fail
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Green Dot

Customer service issue
Reported by GetHuman2026004
Jan 23rd, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 8 customers so far
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GetHuman2026004 started working on this issue
Jan 23rd 10:06pm
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Jan 23rd 10:06pm