Prepaid debit visa green dot card ***********************. ***.**Unable to use f...

GetHuman-escorted's customer service issue with Green Dot from January 2019

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The issue in GetHuman-escorted's own words
Prepaid debit visa green dot card ***********************. ***.**Unable to use funds because during the setup I made a mistake put the email address as Marco Polo at gmail.com but that is the incorrect email address so I'm not able to verify my car to be able to change any information so I can't swipe my card or use ATM with it I can't use my funds at all and green. Has already took the monthly service fee and maintenance fee all I want is to withdraw my money I need to be able to verify my account to do that
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Green Dot

Customer service issue
Reported by GetHuman-escorted
Jan 21st, 2019 - 8 mons ago
I have an issue with Green Dot too
Fixed
Seen by 22 customers so far
Similar issue to 37459 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-escorted started working on this issue
Jan 21st 2:19pm
GetHuman-escorted indicated the issue is not fixed yet.
Jan 21st 2:21pm