Before contacting them, items GetHuman-zarieac may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-zarieac's own words
Look I just got this card at * eleven the day before yesterday I was trying to use it for a Lyft it wouldn’t let me use the card I tried * times and I put **.** dollars on that account I didn’t use it nowhere else so I don’t understand why I my balance is **.** I didn’t use it and I’m trying to call you people to ask why and I can’t reach a representative this needs to be fixed because I didn’t use the ** so I shouldn’t have **.** left on this card
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