Someone apparently hacked my Green Dot Visa ending in ****. They bought something @ Goo...

GetHuman1974477's customer service issue with Green Dot from January 2019

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The issue in GetHuman1974477's own words
Someone apparently hacked my Green Dot Visa ending in ****. They bought something @ Google fan technologies for $**.**. That was not me. It caused my Geico payment to be declined. There was also a debit of $**.** to Classmates .com that was not me. I don't know your policy for insuring against fraudulent charges, but I will at the very least need my balance transferred immediately to a new card. Call me @ ***-***-****. My name is Ronald Call. my zip code is *****.
Return $**.** to my account. Issue new card.
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Green Dot

Customer service issue
Reported by GetHuman1974477
Jan 16th, 2019 - 9 mons ago
I have an issue with Green Dot too
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Seen by 6 customers so far
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Timeline
GetHuman1974477 started working on this issue
Jan 16th 6:30am