Before contacting them, items GetHuman1974477 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1974477's own words
Someone apparently hacked my Green Dot Visa ending in ****. They bought something @ Google fan technologies for $**.**. That was not me. It caused my Geico payment to be declined. There was also a debit of $**.** to Classmates .com that was not me. I don't know your policy for insuring against fraudulent charges, but I will at the very least need my balance transferred immediately to a new card. Call me @ ***-***-****. My name is Ronald Call. my zip code is *****.
Return $**.** to my account. Issue new card.
I have an issue with Green Dot too
How GetHuman1974477 fixed the problem
We are waiting for GetHuman1974477 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.