I would like my card to be canceled as soon as possible Today and have another one sent to me and if any money missing I would like it to be put back on my card

GetHuman-jemalled's customer service issue with Green Dot from January 2019

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The issue in GetHuman-jemalled's own words
I was trying to call and talk to a person ... My card just got stolen and I been trying to cancel it but it’s saying my birthday isn’t ******** which it is! Can you please cancel it before my money be spent
Nobody pick the phone up and my birthday is ******** and social ***-**-**** n zip ***** and it was saying I’m wrong when that’s correct
Canceling my card before my money be gone and send me another As soon As possible
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Green Dot

Green Dot customer service
Customer service issue
Reported by GetHuman-jemalled
Jan 15th, 2019 - 9 mons ago
I have an issue with Green Dot too
Seen by 5 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-jemalled started working on this issue
Jan 15th 10:38pm
GetHuman-jemalled confirmed the issue is fixed. Hooray!
Jan 16th 1:57am