Before contacting them, items GetHuman-talonnie may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-talonnie's own words
I bought a gobank card over four months ago I added $** on the card when I went to use the card it said that I had needed to send in my ID I took a picture of my ID so many times and send it to you every time I send a clear copy you tell me that it's not legible which I know it's true it is legible you can see my ID front and back no blurs no nothing I want my f****** money back I am tired of dealing with you release the prepaid card so I'm able to remove my $** off and you won't have to deal with me anymore I'm tired of playing games with y'all I can't get nobody on the phone. Keep sending me messages but you're not giving me my money give me back my f****** money
GetHuman-talonnie did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-talonnie fixed the problem
We are waiting for GetHuman-talonnie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.