My card will not work most of the time when I call. you say the card is good I may get...

GetHuman1965366's customer service issue with Green Dot from January 2019

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The issue in GetHuman1965366's own words
My card will not work most of the time when I call. you say the card is good I may get one use out of it and it stops. this do not work out for me, the pin will not work and has not work I go on line, to update my pin it tells me to go mobile this will not out, cannot change the pin. I am a older man of ** years and need the money I have coming in I will just STOP this account. Icant live like this, also I looked up the and the i have two account numbers the one I had my money sent to ***************** and the one i get on line ***-***-***-*** whats with that i looked at my transactions and see a $**.** phone reversal that was not taken out this account in the first place. all and all I cannot go on this so I will be stopping my deposit, and have what money i have left return to me if I do not have full use of this card by wednesday. Thank's
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Green Dot

Customer service issue
Reported by GetHuman1965366
Jan 14th, 2019 - a mon ago
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Seen by 2 customers so far
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GetHuman1965366 started working on this issue
Jan 14th 10:23pm