Before contacting them, items GetHuman-asimplye may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-asimplye's own words
My accounts were closed illedgedly by fraud. I have been trying to speak with someone for quite some time. I have had green dot for years and cannot understand how my account changed to fraudulent so immediately. I have a card currently that cannot be loaded until i send a photo that you can see. Ive sent numerous photos that have been accepted then later emails stating that i need to send it again. Do i need to come directly to your corporate to present my id in person?
GetHuman-asimplye did not yet indicate what Green Dot should do to make this right.
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How GetHuman-asimplye fixed the problem
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