I purchased my second Green Dot card when I moved . I've been stuck with this card for...

GetHuman1927818's customer service issue with Green Dot from January 2019

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The issue in GetHuman1927818's own words
I purchased my second Green Dot card when I moved . I've been stuck with this card for three weeks. Greet dot took their monthly payment but I don't have access to my funds every time I speak with one of your representatives they give me the runaround I've tried on several occasions to use the card and it keeps declining with a balance of $***.** please someone contact me my name is Tracue Young and my phone number is *** *** ****. I purchased this card to pay Molina healthcare I'm due for surgery and how many and I'm unable to make the payment please someone contact me I get nowhere with your representatives

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Green Dot

Customer service issue
Reported by GetHuman1927818
Jan 9th, 2019 - 2 years ago
I have an issue with Green Dot too
Not resolved
Seen by 7 customers so far
Similar issue to 35207 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1927818 started working on this issue
Jan 9th, 2019 4:22am