My card was stolen from my house by a guy I have no knowledge of while I was in the hos...

GetHuman1919761's customer service issue with Green Dot from January 2019

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The issue in GetHuman1919761's own words
My card was stolen from my house by a guy I have no knowledge of while I was in the hospital along with another debit card & other personal items. I left a family friend in charge of my children and my daughter told me she let her friend stay at my home while she left for work. He went through all of my belongings. My card was in a credit card sleeve with the PIN written in the corner. I’ve filed a dispute about the same matter * times & keep getting denied & I want to know why? I submitted a police report & my statement! This isn’t right so I’m going to keep submitting it until I get answers.
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Green Dot

Customer service issue
Reported by GetHuman1919761
Jan 8th, 2019 - a mon ago
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Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1919761 started working on this issue
Jan 8th 1:48am