I had talk to one of your representative about my transactions funds that are missing f...

GetHuman-mdserrat's customer service issue with Green Dot from December 2018

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The issue in GetHuman-mdserrat's own words
I had talk to one of your representative about my transactions funds that are missing from my account. Total funds missing is ***.**. During October until now. I had to close my account. But they had told me that i needed to get a form in web site. I've been trying to get ahold of one of the representative to help me get a list of the transactions that has been done on my account. All i need is for it to be email to me so that i can print it out and send it to GreenDot and with other information they need to fine out who used my card on these transactions. I would very much appreciated if you can help me. My email is ( *****@***.com. Please respond back asap!! Thank you...... Maria. Romero

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Green Dot

Customer service issue
Reported by GetHuman-mdserrat
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 32781 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-mdserrat started working on this issue
Dec 26th, 2018 11:47pm
GetHuman-mdserrat indicated the issue is not fixed yet.
Dec 27th, 2018 4:57am
GetHuman-mdserrat indicated the issue is not fixed yet.
Dec 27th, 2018 4:58am
GetHuman-mdserrat indicated the issue is not fixed yet.
Dec 27th, 2018 3:58pm

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