I am having a horrible time with my card. First of all I can't get a hold of a real per...

GetHuman1829949's customer service issue with Green Dot from December 2018

6 views | 32638 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman1829949's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1829949's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1829949's own words
I am having a horrible time with my card. First of all I can't get a hold of a real person is there a number I can call to talk to a real person? My card when I call the number on the back of the card it says it my account number and my social are not valid. But I know that they are because I loaded money on my card today and there is a balance of $**. Also I have use the card to pay for a hotel room for * nights or * I can't remember but either way I use the card to pay for it and when we checked out they tried to run the card and they're saying that the card is not valid or it's being declined. I loaded the money on the card went up paid for the room and then called the card in the money had been taken or was not available it list all of these transactions as pending these transactions were made at the DoubleTree Hilton off of Highway ** and Sheridan Boulevard in Westminster Colorado. Now the hotel is saying that they are going to charge us for every day that we don't pay for the room but I thought I did pay for it because I use the card and then the money was not available can someone please help me? My email is *****@***.com phone number is *** *** ****. I cannot believe there's no number where I can talk to a real person???? I do not have cash to pay for the room I only had the card that I had loaded money on so every day that this goes without being paid they're charging me for every day and I'm not staying there anymore so this is a really bad situation. Can you please help me?

GetHuman1829949 did not yet indicate what Green Dot should do to make this right.

How GetHuman1829949 fixed the problem

We are waiting for GetHuman1829949 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1829949 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1829949
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32638 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman1829949 started working on this issue
Dec 26th, 2018 6:03am