I loaded money on my tidewater visa card through green dot at Walmart on *******. The c...

GetHuman-felderjo's customer service issue with Green Dot from December 2018

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The issue in GetHuman-felderjo's own words
I loaded money on my tidewater visa card through green dot at Walmart on *******. The credit card company said it didn't receive the funds and they gave me a failed code number and said go back to Walmart. I have all receipts and reference numbers. Walmart told me to contact green dot. Tried calling but keep getting an automated message. I would like to speak to a live person please. My name is Stacey Jones and my number is ***-***-****. I loaded $*** on my tidewater visa reloadable card. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman-felderjo
Dec 7th, 2018 - 5 mons ago
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-felderjo started working on this issue
Dec 7th, 2018 10:23pm