Before contacting them, items GetHuman-taeaska may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-taeaska's own words
Moneypak issues I purchased the moneypak yesterday at * and have not been successful in getting the money transferred to my card. I was stranded and the process that should have taking a few minutes is taking a long tome I am so disappointed in this service I have completed everything that they asked. That was all my money and I need to get my car fixed to get to work. I need a phone call as soon as possible or will need to contact attorney general. **********
GetHuman-taeaska did not yet indicate what Green Dot should do to make this right.
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