I've been dealing with the b.s. since the ** of last month,I can not get a hold of anyb...

GetHuman1563179's customer service issue with Green Dot from December 2018

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The issue in GetHuman1563179's own words
I've been dealing with the b.s. since the ** of last month,I can not get a hold of anybody from green dot or money pak,*What had happion is green dot had asked for id varaction which I did and it didn't accept it the first time cause the picture wasn't good enough for there likeings so I did it one more time and it said accepted so next thing u know my money pak card I had just spent ***$ on is blocked and says I need to file for a refund and my green dot card is blocked.hold on it gets better a few days bed or all this I had filed for a new card and since I hadent revived the card in the mail yet all the options online to request help will not work with out card number.on top of I was helping a friend out by loading her money pak threw my money pak account because she couldnt remember her log on info so I used mine and now everything has been lock up filed for the refund,its been over * weeks and nothing has come in the mail and ive got no conformation they reciven my refund request so itryed to refile a refund request and it say i can't file my request.i need to speak to a actual person on the phone
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Green Dot

Customer service issue
Reported by GetHuman1563179
Dec 5th, 2018 - 2 mons ago
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Timeline
GetHuman1563179 started working on this issue
Dec 5th, 2018 10:09am