I bought a reloadable mastcard..with **.** on it . I went home.and tried calling the nu...

GetHuman-jpotarac's customer service issue with Green Dot from December 2018

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The issue in GetHuman-jpotarac's own words
I bought a reloadable mastcard..with **.** on it . I went home.and tried calling the number.on the package.i couldn't.get through the registration..so even though I don't like doing business online..I tried to register the card..there was a pop-up that said the site was experiencing technical problems..so I went back to calling.. December * ****.the call went through.i gave details..card social..address.. until live person picked up the phone and in the conversation said my card. Won't be eligable.for online or ATM withdrawal..I bought a Walmart card * weeks ago and loaded.***.** dollars on it.registerd the card and expected the permanent card to come in the mail. So in trying to follow up with that card.i noticed there both greendot..the first.mentioned card.. green dot..sent a link via text. Supposedly I am supposed to be able to take picture of my I'd..and send it back to them for verification..I enter the card number.anf click.on continue and wait and wait and nothing happens..even though I have a good WiFi service connection.. I need help help..help..I've been needing to make a purchase with a card.online.for a month now green dot..
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Customer service issue
Reported by GetHuman-jpotarac
Dec 5th, 2018 - 2 mons ago
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GetHuman-jpotarac started working on this issue
Dec 5th, 2018 2:23am
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Dec 5th, 2018 2:31am