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Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1679435's own words
On August ** **** Amazon refunded $***.** for a product return.they refunded it to card * **** **** **** ****. It never appeared on the card. When I called Amazon they said they refunded it and sometimes prepaid cards hold the money for a bit but it didn't show up and I lost my card a month later and reported that card lost. I received the new card but still no return money is on it. My new card * is **** **** **** **** and I would like the money refunded to this card please.**Thank you *Marlene cummings
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