I used a deli ATM..owned by ZEBTELATM.COM ..***-***-****..located at North Franklin St...

GetHuman1664026's customer service issue with Green Dot from December 2018

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The issue in GetHuman1664026's own words
I used a deli ATM..owned by ZEBTELATM.COM ..***-***-****..located at North Franklin St. in Hempstead.(Hempstead Sabor Deli) date:**********time:**:**::***Terminal-NH*******Withdrawal from checking*Card* *****************SEQ* **** AUTH******* ***AMOUNT REQUESTED $***.***AMOUNT DISPENSED $***.***TOTAL AMOUNT$***.***BALANCE $**.***Approved*The ATM did not disperse any cash at all.*I contacted the company and explained what happened and gave him the information from the receipt above and I was told that the ATM machine ran out of cash and they would return the money back to my bank, which they did, but I still had to contact my bank and put it in a dispute, which I did.*I was told by the bank that it would return the money back in my bank account within **days.*After ** days I called and was given yet another reason why I didn't receive my money back was because it would take up to ** days.*I haven't received my money as of yet.*I am also expecting a $** .** refund from a mistake that was made.*This refund is coming from USPS
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Green Dot

Customer service issue
Reported by GetHuman1664026
Dec 1st, 2018 - 6 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1664026 started working on this issue
Dec 1st, 2018 5:40am
GetHuman1664026 shared this issue with friends on Facebook
Dec 1st, 2018 5:43am